ServiceTitan runs the shop. LeadBolt answers the lead.
They are not competing for the same seat. ServiceTitan is the operating system for a field-service business: dispatching, invoicing, payroll, inventory. LeadBolt is the lead-response layer that sits in front of it. Most ServiceTitan shops run both.
The honest version
One of these is the filing cabinet. The other is the person at the front desk.
ServiceTitan is where the work lives once it is work: the customer record, the job, the technician, the invoice, the part that had to be ordered. It is deep, it is thorough, and it takes an implementation team to set up, because the whole operation runs through it.
LeadBolt lives one step earlier. A homeowner sends a Yelp message at 9:40 PM. Strike First, the speed-to-lead engine, answers it in under a minute with your script and asks the qualifying question. Lightning Rod, the spam screen, parks the marketing pitch that came in right after. Boomerang, the ghost-lead follow-up, texts again on Thursday when the homeowner goes quiet. When the lead is won, Handoff, the job platform sync, creates the customer and the job in ServiceTitan with the source tagged. When the invoice is paid, the revenue comes back to the lead that started it, and Scoreboard reports it by source.
So the question is rarely LeadBolt or ServiceTitan. It is whether the leads you already pay for are being answered before the customer messages the next contractor. See how it works end to end, or check the pricing first.
Side by side
What each one does, and what they do together
A check means it is included. A short note means the answer needs a sentence. The Together column is what a shop gets when Handoff connects the two.
| Capability | LeadBoltLead response | ServiceTitanField-service operating system | TogetherConnected by Handoff |
|---|---|---|---|
| Answering the lead | |||
| Answers Yelp messages in under a minute | |||
| Replies written for each lead, not templates | |||
| 24/7 after-hours replies with separate scripts | |||
| Boomerang, ghost-lead follow-up sequences | |||
| Lightning Rod, spam and solicitation screening | |||
| Tune-Up, Yelp profile audit | |||
| Throttle, Yelp ad keyword and budget tuning | |||
| Switchboard, one lead inbox across Yelp, web, Google, Meta, and Angi | |||
| Book-by-reply and the Book Online Now popup (Dispatch add-on) | Add-on | Add-on | |
| Running the job | |||
| Job tracking and invoicing | Basic, with LeadBolt Jobs | Full | Full, in ServiceTitan |
| Dispatching and technician routing | |||
| Payroll, inventory, financing | |||
| CRM sync: HubSpot, Salesforce, Zoho | |||
| Knowing what it earned | |||
| Scoreboard, revenue attribution by lead source | By campaign | By source, keyword, and script | |
| Custom dashboards from any structured data | From its own data | ||
| Getting started | |||
| Setup time | About 10 minutes | Weeks, with an implementation team | About 10 minutes on top of what you run today |
| White-glove integration setup | Paid implementation | ||
| Contract | Monthly, cancel anytime | Annual | Each on its own terms |
| Price | From $149/mo | Enterprise pricing, quoted per shop | ServiceTitan, plus LeadBolt from $149/mo |
ServiceTitan capabilities are described in general terms and vary by package.
Who should pick what
Three kinds of shop, three answers
Pick the column that sounds like your Tuesday.
Just LeadBolt
The shop that runs on a whiteboard, a phone, and a very patient office manager.
- Leads come from Yelp, the website, Google, or Meta and nobody answers them fast enough
- Jobs are few enough to track in LeadBolt Jobs, the built-in job tracker
- You want to be live this afternoon, not next quarter
Just ServiceTitan
The shop whose problem is running the work, not finding it.
- Dispatch boards, technician routing, payroll, and inventory are the daily pain
- Leads arrive by phone and referral, and someone is always at the desk to answer
- You have the budget and the months for a full implementation
Both
Most ServiceTitan shops we talk to. The operating system runs the shop, LeadBolt runs the inbox.
- Every Yelp and web lead gets answered in under a minute, even when the CSRs are on the phone
- Handoff, the job platform sync, creates the customer and the job in ServiceTitan
- Invoiced revenue flows back so every lead source is measured in dollars
Keep reading
Three pages that usually come next
Keep ServiceTitan. Stop losing the lead before it gets there.
Connect your sources in about 10 minutes, connect ServiceTitan from the Integrations page, and every won lead lands on the board with its source attached. From $149/mo, monthly, cancel anytime.