Lead to LeadBolt to a reply. About 45 seconds.
No app to install on the customer's side, no password to share with us, no developer on your side. The source hands the message to LeadBolt, whether that is Yelp, Google, Meta, a web form, or a text. LeadBolt talks to the customer.
Step by step
One lead, from message to booked job
- Step 10:00
A customer messages you
A homeowner in Chandler has an AC that stopped blowing cold, and it is 108 out. She finds you on Yelp, or Google, or your website, and sends a message. She has 3 other tabs open.
- Step 20:02
LeadBolt picks it up
The moment the message lands, LeadBolt has the name, the message, the service, and the conversation it belongs to, whatever the source. No developer, no scraping, no shared password. Connect each source yourself in about 10 minutes, or let us connect all of them with you on a call.
- Step 30:03
LeadBolt reads, scores, and decides
The lead is normalized, scored for spam by Lightning Rod, matched to a location and a service, and checked against your business hours. A real customer during open hours gets a reply built on your during-hours AC Repair voice rules. A '20 appointments a month' pitch gets parked.
- Step 40:45
The reply goes back the way it came
After your chosen delay, the Live Wire reply goes back into the same conversation, a Yelp thread, a text, or an email, so the customer sees it where she asked. It is composed for her: it names the warm air she described, the hour, Chandler, and, with Dispatch, two real windows, in the voice rules you set. Nothing is pasted from a script bank. On Yelp, that means Yelp records the response time and response rate. Your team gets a notification with the transcript, in the app and in Slack if you connect a channel.
- Step 5later
Follow-up runs until it is booked
She replies, and the auto-responder answers her follow-up question. If she goes quiet, a Boomerang sequence nudges her. When she books, in the first reply if you run Dispatch, the appointment lands in your calendar and in ServiceTitan, Jobber, Housecall Pro, or LeadBolt Jobs. Revenue syncs back through Handoff when the job is done.
John Smith
AC Repair · Chandler · Yelp
Illustrative conversation from the demo workspace.
Automation modes
Three settings. You pick how much of the wheel to let go of.
Most shops start in Assisted for a week or two, read the transcripts, and then switch to Autopilot. Some stay in Assisted forever. Both are fine. Off is for the truly cautious and the truly bored.
Off
LeadBolt captures and organizes. People reply.
- Every lead lands in the unified inbox with spam scoring
- Notifications on every new lead
- Templates available with one tap, nothing sends on its own
- Good for the first week while you read what comes in
Assisted
LeadBolt sends the first response. People approve the rest.
- Instant first reply from your scripts, during and after hours
- AI follow-up answers are drafted and wait for approval
- Follow-up sequences run, and any reply hands off to a person
- Autopilot ad changes are proposed, never applied without you
Autopilot
LeadBolt runs the conversation and the ad account. People take the appointments.
- First reply, follow-up answers, and sequences all send automatically
- Routine Yelp Ads changes apply on their own, large ones still wait
- Unqualified and out-of-area requests are flagged and declined politely
- A person can take over any thread with one tap, any time
Whatever the mode, every message is logged, every automated action is labeled as automated in the thread, and a person can take over any conversation with one tap from Switchboard, the unified inbox. The mode changes how much LeadBolt does on its own, never what you can see. Modes are the same on every plan; see pricing for what else differs.
10 min
typical time to connect a source
0:45
default first-response delay, adjustable
0
passwords shared with us
See it for your trade
The flow is the same for every trade. The reply is not. Each industry page shows the messages, the composed reply, and the services that book without a quote.
Keep reading
Three pages that usually come next
Set it up before the next heat wave.
Connect your sources, pick Assisted mode, and read the first week of transcripts. Then decide how much wheel to let go of.