Plumbing
Leaks, clogs, and water heaters answered in under a minute, day or night, with the qualifying question already asked.
Water on the floor is a 3-company text. Be the first one back.
What your leads actually say
Three messages plumbers get every week
Verbatim in spirit. Each one arrived while the person who should answer it was on a job, and each one was also sent to 2 or 3 competitors.
“Water heater is leaking from the bottom and the garage floor is wet. How soon can you get here and roughly what does a replacement run?”
“Kitchen sink is backed up and the disposal just hums. Tried a plunger. Weekend appointment possible?”
“We are getting a slab leak quote from two other plumbers. Do you do leak detection and what is the fee?”
How LeadBolt answers
Composed for the lead in front of it, in about 45 seconds
The reply on the right is the kind of message Live Wire, the auto-responder, sends to plumbers. It is built from what the customer wrote, the service LeadBolt classified, the time of day and whether you are open, the city, and the facts you set: your prices, your policies, your license. Nothing is pasted from a script bank, and no two leads get the same message.
Strike First, the speed-to-lead engine, sends it in about 45 seconds, during hours and after. Lightning Rod, the spam detection, has already parked the lead resellers and the marketing pitches, so the crew only ever sees customers. If the customer goes quiet, Boomerang, the ghost-lead follow-up, nudges them until they answer or say stop, and the whole thread lives in Switchboard, the unified inbox, where a person can take over with one tap.
Hi Dan, this is ACME Plumbing. A leak from the bottom of the tank usually means the tank itself has gone, so a replacement is the likely fix. We can be in Mesa today between 1 and 3 PM to confirm and price it on site, or tomorrow 8 to 10 AM. Reply 1 or 2. Closing the cold supply valve above the heater stops the water for now.
Built from
- Customer's words: leaking from the bottom, garage floor wet
- Service: Water Heater
- 10:40 AM, open
- Mesa
- Your fact: shut-off tip
- 2 windows
Illustrative reply. The appointment windows come from Dispatch, the scheduling add-on.
The services you can auto-book
6 of 9 book from the first reply
Drains, repairs, disposals, and inspections book with a dispatch fee stated up front. Replacements, repipes, and sewer work book an on-site estimate, which is what the customer wanted anyway.
With Dispatch, the scheduling add-on, the first reply offers 2 or 3 real windows and the customer books by texting a number. Services that need a quote get the estimate visit booked the same way, which is still a booking on your calendar. Which services are bookable is set per service inside LeadBolt, so the list below is a starting point, not a rule.
- Drain CleaningBooks instantly
- Water Heater RepairBooks instantly
- Leak RepairBooks instantly
- Toilet and Faucet RepairBooks instantly
- Garbage DisposalBooks instantly
- Camera InspectionBooks instantly
- Water Heater ReplacementEstimate first
- RepipeEstimate first
- Sewer Line ReplacementEstimate first
Where these leads come from
The sources that matter most for plumbers
Every one of them gets the same treatment: instant reply, spam screening, one inbox, and revenue attribution. Each is connected with you on a call, included with every plan.
Yelp
Emergency plumbing is one of the most searched categories on Yelp, and the response badge decides who gets tapped.
Google Local Services
High intent, charged per lead, and cold in 10 minutes if nobody texts back.
Angi
Lead emails parsed into real leads with the usual instant reply and spam screening.
Website forms
The after-hours form that used to sit in an inbox until the office opened.
Nextdoor
Neighbor recommendations that turn into direct messages, low volume and very warm.
Seasonality and timing
When plumbers get buried, and why the clock matters more then
Plumbing has two seasons: the first freeze, when pipes burst across whole ZIP codes in one night, and the holidays, when a house full of guests finds out what the disposal cannot handle. Both create bursts of leads that arrive faster than any office can answer them, and both are won by whoever replies first with a time.
Throttle, the Yelp ad tuning, boosts the keywords that book during those bursts and blocks the ones that only produce price shoppers. The after-hours voice earns its keep on plumbing more than on most trades: a burst pipe at 2 AM needs the shut-off instruction, the address, and a real morning window, and it needs them in under a minute, not when the phone is checked at 7.
Plans start at $149/mo and every plan answers every lead in under a minute. Throttle is included in Pro. See pricing for the full grid.
Keep reading
Three trades that look like yours, and two features they lean on
HVAC
The AC quits at 4 PM in July. The reply goes out at 4:01.
Read moreRestoration
Water is rising and the customer has 3 tabs open. The first reply gets the dry-out.
Read moreElectrical
Half the house is dark. The customer is not waiting for your callback.
Read moreLive Wire, auto-responder
Replies composed for each lead, during-hours and after-hours, that answer follow-up questions.
Read moreLightning Rod, spam detection
Grounds solicitations, out-of-area requests, and bots before they reach the team.
Read moreAnswer the next plumbing lead in under a minute.
Connect your sources in about 10 minutes, or let us do it with you on a call. No free plan, no long contract, cancel whenever you like.